At GoCar Hungary, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://gocarhungary.com or use our car rental services across Hungary. By accessing our site or making a booking, you agree to the terms described below.
1. Information We Collect
We collect personal information only when it is necessary for processing your booking or providing customer support. This may include:
- Your full name, email address, and phone number
- Driver’s license and identification details (for car rental purposes)
- Payment details (debit or credit card, cash preferences)
- Pickup and drop-off locations, rental dates, and vehicle preferences
- Technical data such as IP address, browser type, and device information (for website analytics and security)
2. How We Use Your Information
Your data is used exclusively to ensure smooth car rental operations and better user experience. Specifically, we use your information to:
- Process and confirm your booking
- Provide customer support and respond to inquiries
- Send booking confirmations and important updates
- Improve our website performance and services
- Comply with legal and regulatory obligations
3. Data Protection and Security
We use advanced security measures to protect your personal information against unauthorized access, misuse, or loss. All data transmissions are encrypted using SSL technology. We store information only as long as required by law or to fulfill our service obligations.
4. Sharing of Personal Information
We never sell, rent, or trade your data. Your personal information may be shared only with trusted third parties involved in operating our business, such as:
- Payment processors and banks (for secure transactions)
- Insurance and legal partners (for rental documentation)
- Authorized employees managing customer support or logistics
All partners are bound by strict confidentiality and data protection agreements.
5. Cookies and Analytics
Our website uses cookies to improve usability, personalize your experience, and analyze traffic. These small files help us understand which pages are most visited and enhance our website’s performance. You can disable cookies in your browser settings at any time.
6. Your Rights
Under EU GDPR regulations, you have full control over your personal data. You may request to:
- Access a copy of your personal data
- Correct or update inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Withdraw consent for data processing
To exercise any of these rights, please contact us at [email protected].
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing any personal information.
8. Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in regulations or our internal practices. The latest version will always be available on this page with the updated date.
9. Contact Information
If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us:
GoCar Hungary
Budapest Ferenc Liszt International Airport (BUD)
1185 Budapest, Hungary
✉️ [email protected]
Effective Date
This Privacy Policy was last updated on October 2025.